Help & Support
Frequently Asked Questions
Find practical answers about calculator scope, code references, browser-stored history, and the best way to ask for help.
Use this page when you need help with calculator behavior, U.S.-market code context, saved browser features, or the fastest way to report a problem clearly.
Using the Calculators
Do I need an account to use the calculators?
No. The calculator library is available without registration. Favorites and recent calculation history are designed to stay in your browser on the device you use.
Can I use EleCalculator on a phone or tablet?
Yes. Public pages and calculator screens are built for both desktop and mobile review, including quick checks away from the office.
How should I check my inputs before trusting the result?
Confirm the system type, voltage basis, conductor material, termination temperature basis, and distance or load units before using any result for planning or comparison.
Can I share a calculator with a coworker?
Yes. Share the calculator page URL so the same workflow opens directly. If you are reporting an issue, include that page URL and the exact inputs you used.
Code and Calculation Scope
Which codes or standards do the calculators follow?
The site is written for the U.S. market. Many pages reference NEC rules or common U.S. electrical practice, while some screens are engineering reference tools rather than direct code-compliance engines.
Are calculator results enough for permits or final design packages?
No. Use the calculators for screening, comparison, and preliminary planning. Final design decisions, field conditions, local amendments, and inspection requirements still need review by the responsible designer, AHJ, or licensed professional.
When should I use the 75C vs 90C column in NEC Table 310.16 for wire sizing?
THHN or THWN-2 insulation may be rated 90C, but many terminals are limited to 75C. Under NEC 110.14(C), the final ampacity used at the termination cannot exceed the lowest temperature rating in the connection path. That is why many conductor-sizing screens use 90C for adjustment steps and then cap the final answer at the applicable 75C termination limit.
What does the 80% rule mean for continuous loads?
For a continuous load, the overcurrent device usually has to be sized for 125% of that load. In everyday planning language, that means a standard circuit is typically not intended to carry more than 80% of its rating continuously for three hours or more.
Do local amendments or utility requirements matter?
Yes. Local jurisdictions, utility rules, project specifications, and equipment listings can change the final requirement even when a calculator reflects a common NEC starting point.
History, Favorites, and Support
Does EleCalculator store my calculations on its servers?
Favorites and recent history are intended to stay in local browser storage. If you contact support, only the details you send directly in that message are available to the team.
How do I report a wrong result or broken page?
Send the page URL, the input values, the result you saw, and why it looked wrong or incomplete. A screenshot helps when the issue is visual or device-specific.
Can I request a new calculator, guide, or explanation page?
Yes. Use the contact page and describe the workflow or question you want covered so it can be reviewed against the current U.S.-market library.
What should I do if the guide text and calculator behavior do not seem to match?
Report the mismatch with the exact page URL and the section or result that looks inconsistent. That makes it easier to review the page text and calculator result together.
Quick Tips for More Reliable Results
A few habits make the calculator library easier to reuse and less likely to drift from the job you are actually screening.
Still need help?
If you cannot find the answer here, send the affected page URL and the inputs you used so the same workflow can be reviewed.